FAQ

"Everything You Need to Know – Your Questions, Answered!"

Yes! Most of our products are designed to work on all hair types. However, some items may be particularly beneficial for specific hair types. For example, our Curl Defining Brush is especially great for enhancing and styling curly hair.

Our products are thoughtfully designed to meet the highest quality standards. They are primarily manufactured in Asia, where we work with trusted production partners to ensure excellent craftsmanship, innovative technology, and strict quality control.

We partner with reliable shipping carriers, including USPS, Australia Post, Canada Post, Royal Mail, EVRI and more, to ensure timely and secure delivery of your orders.

We accept all major payment methods, including Visa, Mastercard, American Express, PayPal, Apple Pay and Google Pay.

At the moment, we do not offer expedited shipping. However, we do provide an insured shipping option at checkout for added protection and peace of mind.

Once your order is shipped, you’ll receive a confirmation email with a tracking link. You can also track your order anytime by visiting our Tracking Page here: Track My Order.

While very rare, if your item is confiscated due to local customs regulations, we recommend reaching out to your local customs office. Unfortunately, we are not responsible for items seized by customs.

If you’re not satisfied with your purchase, we offer hassle-free returns. Please visit our Refund Policy page for step-by-step instructions. Items must be returned in their original condition within 30 days.

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Free Shipping

Free world-wide shipping on all orders & insured options.
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Secure payment

Pay securely via PayPal, Creditcard, Apple Pay, or Google Pay.
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Need help?

We are available 24/7 to answer your questions. support@numoya.com
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30 Day Guarantee

30-day money-back guarantee on all orders with confidence.